TERMS OF SERVICE

LAST UPDATE: August 14, 2026

This contract applies to the person who is commissioning me and the artist myself. By ordering a work piece from me, the Customer agrees to the following terms and conditions:

PAYMENTS

1. Customer agrees to pay the due amount upfront for ALL ORDERS.

2. On orders above $45 (chest up) the customer agrees to pay half the invoice total upfront. The other half has to be paid on approval of the initial sketch.

3. Any other payment schedule has to be mutually agreed before work on the Product commences.

4. Customer accepts that work on the Product will not commence until payment has been received.

5. Certain types of work do not allow for a split payment. In such cases customer will be informed about this and will be asked to agree on a different payment schedule, before any work can commence.

PRODUCT DELIVERY

6. Customer agrees that Product will be delivered digitally to however the Customer sees fit, after the final payment has been received by the Seller.

7. Physical deliveries will not be accepted, only digital.

8. It is sole responsibility of the Customer to propose a delivery method which works for both parties (JPEG, JPG, PNG, etc). If a customer needs their order resent, I will give you another copy of your order.

9. Upon delivery of the product, it is the Customer's responsibility to store it properly.

REVISIONS

9. Customer has the right to 3 complete revisions in the sketching phase.

10. Customer has right to a reasonable amount of minor edits after completion, such as changing an eye color or fixing a small detail, up to an additional 10% of the total time spent on creating the originally delivered Product. Any requests above that, however minor, will require a prior mutual agreement and will result in a proportional increase of order value. Any such increase will be invoiced separately. Work on any such excessive requests will not commence until the payment for the additional invoice(s) has been received.

REFUND POLICY

14. Customer has the right to request a full refund if there's been no progress for two consecutive months, or when Product has not been completed within four months. Refund conditions for commissions which require more work must be agreed separately, before the work commences. These provisions exclude work interruptions caused by unforeseen circumstances such as illness, accident or any other credibly documented reason for interruption of work.

15. Customer obliges to contact me in a fast and responsive manner, responding swiftly to any requests for comments, clarifications, opinions, validation of progress etc. Lack of timely communication on behalf of Customer will be recognized as implicit approval of all work progress and current state of the Product.

PERSONAL AND COMMERCIAL USE

16. The Product received by Customer is for personal use. Any use of the Product for commercial purposes, reselling it, reproduction or publishing for reasons other than personal purposes has to be approved beforehand. This will require a separate agreement between Customer and me defining exact conditions and financial implications of such use of the Product.

Customer does not hold the right to use the product for AI or any AI tools and any present or future inventions in the space.

CANCELLATIONS

17. I reserve every right to refuse or cancel any order, under condition of full refund, without giving reasons to the customer.

18. Any disrespectful behavior will not be tolerated and may result in a cancellation of the order. Customer will receive full or partial refund depending on amount of work completed. Seller will have full right to refuse any service to the Customer in the future.

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